Very disrespectful experience. Went in for a front derailleur. Not in stock so they would order. I needed by a certain morning so we agreed to next day air it. I sat outside shop that morning waiting for them to open/pick up derailleur. No delivery yet he said even though it should have been delivered by 10:30 . Ok went home and called around noon to check. 'Not yet'. Ok call again around 5pm(close at 6) . 'No it didn't come yet. I said 'Show me some consideration and if you didn't order it let me know so I can look elsewhere ' he said I'll text my boss and call you back in 5 minutes. It has been 5 days since he said he would call me back in 5 minutes and still no explanation apology or call from anyone at this shop. I don't recommend this place, tell friends/fellow cyclists and will now go to Performance Cyclery Inn a Orland Park where they helped me with my problem with consideration and respect for their customers. I suggest you do the same.
Great tune up at a great price. It's nice not to be robbed blind. Friendly and knowledgeable staff.
Don't trust the hours posted whatsoever! Would have left 0 stars if possible
The guys here run a pretty cool shop. I've never gone here for service but I've brought friends here to rent a mountain bike if I want to take them to the Palos trails. The rental bikes always seem to be in great condition. I will say though, the guys aren't the most punctual people. If you're planning on showing up right when they open or within an hour or two I wouldn't plan on them being there. A friend and I waited an hour after their posted opening time with nobody showing up. We left and came back another hour later, waited 15 minutes in the parking lot and finally somebody showed up to open the shop. Nice guys, but niceness doesn't stop or speed up time.
Joe not only sold me a fork maintenance that he couldn't perform but also made me pay for the complete replacement of it as a result of that attempt while letting me wait for almost 2 years. Not to mention the dent in the frame while under his care for that long. Great store to chat about bikes and biking but if you need anything done besides a tire change you will be better off anywhere else.
2 Bici Bicycle Shop is a US Bicycle Store based in Willow Springs, Illinois. 2 Bici Bicycle Shop is located at 8695 Archer Ave, Willow Springs, IL 60480, USA.
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